Booking Terms
What to confirm in your individual Lasting Travels proposal before accepting or paying for travel arrangements.
Your Enquiry Comes First
The planning form starts a conversation. It does not reserve accommodation, confirm activities, take payment or create a booking. Lasting Travels normally responds to enquiries within 24 hours.
Review Your Individual Proposal
Private travel arrangements depend on your dates, destinations, group and preferences. Before committing, ask for a written explanation of the itinerary, included and excluded services, accommodation, transport and total price in the agreed currency.
Confirm The Conditions Before Paying
Payment schedules, deposits, cancellation charges, changes and refund conditions must be provided for your specific arrangements. This website does not publish a universal deposit percentage or cancellation schedule. Do not assume that an enquiry or a draft itinerary has secured a service.
Practical Requirements
Discuss any accessibility needs, room requirements and important travel preferences during planning. Check official passport, visa and entry requirements for your nationality and route. Ask your travel specialist which services are confirmed and which remain subject to availability or operating conditions.
Ask Us About Your Proposal
If a price, inclusion or condition is unclear, contact your travel specialist before accepting it. You can reach Lasting Travels at info@lastingtravels.com or +1 (646) 877-1411.
Before you confirm
Booking Terms: 5 Points To Review
1. An Enquiry Is Not A Booking
Sending the planning form, an email or a message starts a conversation. It does not hold accommodation, reserve transport or confirm an activity. Treat a draft itinerary as a proposal until your travel specialist identifies the confirmed services and explains what remains subject to availability.
2. Read The Individual Proposal
Check traveller names, dates, destinations, accommodation, room arrangements, transport and included activities. Review exclusions as carefully as inclusions. Ask which currency applies, whether taxes or local charges are included and how long a quoted price remains available.
3. Confirm Payment And Cancellation Conditions
Deposits, payment deadlines, change fees, cancellation charges and refund conditions depend on the services in your proposal. Request those conditions in writing before paying. If anything is unclear, pause and ask your specialist to explain it in plain language.
4. Check Practical Travel Requirements
Passport, visa, vaccination and entry rules can depend on nationality, transit points and destination. Check the authorities relevant to your route. Travellers using United States guidance can consult the U.S. Department of State international travel pages.
5. Keep A Written Copy
Save the accepted itinerary, price, payment schedule and conditions with your travel documents. If your needs change before departure, contact the team promptly so the available options can be discussed. Questions about a proposal can be sent through the contact page.
Compare The Proposal With Your Priorities
A clear proposal should reflect the conversation you had with the planner. Compare the route with the pace you requested, check that important experiences are included and confirm that the accommodation type suits every traveller. If a transfer, meal or activity is described only in general terms, ask for enough detail to understand what is being arranged.
Keep questions together in 1 email so the answers can be reviewed beside the proposal. Useful questions include who operates each service, which items are still on request, what happens if a supplier changes and when the final balance is due. This creates a practical written record without assuming that conditions are identical for every destination or supplier.
Before accepting, confirm the name of the company receiving payment and the method requested in your individual documents. Do not send card details or passport copies through the general website enquiry form. If the team needs additional information later, ask how it should be shared securely and why it is required.
Booking Terms Questions
What if a service is still on request?
A service described as on request has not yet been confirmed by the supplier. Ask when confirmation is expected, whether the quoted price can change and what alternative would be proposed if it is unavailable. The booking terms in your individual proposal should explain when an arrangement becomes firm and what information you will receive.
Why can prices change before confirmation?
Accommodation, transport and activity prices may depend on live availability, exchange rates or supplier conditions. A draft proposal can therefore change until the services are confirmed under the conditions provided to you. Ask how long a quotation is valid and whether any part of the price remains estimated.
How should special requirements be recorded?
Important mobility, dietary, medical, room or accessibility needs should be discussed before acceptance and written into the planning conversation. Ask which requests have been confirmed and which are only noted as preferences. Do not send sensitive medical records through the general enquiry form; first ask what information is necessary and how it should be shared.
What should happen after payment?
Keep the receipt, accepted proposal, payment schedule and current booking terms together. The documents should identify the services covered by the payment and the company receiving it. If the itinerary changes later, request written confirmation of the revised arrangements, price and any effect on the conditions you accepted.
Who should answer a question about the proposal?
Contact the travel specialist who issued or discussed the proposal. Refer to the trip dates and the latest version of the itinerary so the question can be answered clearly. If you are unsure which document controls a particular service, ask before accepting or paying rather than relying on a general description from the website.
More Booking Terms Guidance
How often should the documents be reviewed?
Review the booking terms whenever a revised proposal changes dates, services, price or payment timing. Compare the new version with the 1 previously discussed and keep only the current accepted copy with your travel documents.
Can 1 supplier have different conditions?
Yes. Hotels, transport providers and activity operators may apply different conditions. The individual booking terms should explain which conditions affect the combined proposal and what happens if 1 requested service is unavailable.
Why should questions be asked before payment?
Questions are easier to resolve before a payment creates commitments under supplier conditions. Ask for clear answers about inclusions, exclusions, changes and cancellations, then save those answers beside the booking terms for the trip.